Todo PCTrans may list some apps as “Unsupported” when you attemp to transfer from 32-bit system to 64 bit. Can I transfer the apps that are detected as “Unsupported” in Todo PCTrans? We do not support resuming a transfer from where it stopped. You will have to start a new transfer from the very beginning if the transfer process gets interrupted. Will it cause any trouble if the transferring process gets interrupted? Thus, we are unable to give an accurate answer. The transfer speed relies on the network environment, hardware performance and the size of the selected apps and files to transfer. How long does it take to finish the transfer? In this case, we suggest that you create a new backup and close all the other software during this process. When you are unable to open the backup file, it indicates the backup file is kind of corrupted or damaged and cannot be repaired by our support. Why I am not able to open the backup file? Please make sure that you have hit the “Edit” button to get your apps selected.Ĥ. ![]() Why it did not transfer all the apps I want? If it transfers lowly, we suggest that you use the “Backup and Restore” feature instead. The network transfer speed mainly depends on the computer network environment, hardware environment and whether the other programs interfere or not. Why does EaseUS Todo PCTrans do the transfer so slow in PC to PC mode ? What can I do if the computers cannot be connected? 1) Please make sure that both computers are on the same LAN and have our product installed.Ģ) The antivirus tool and the firewall are disabled.ģ) Both computers can be communicated via Ping command.Ĥ) If the issue still persists, please have a try with the “Backup and Restore” feature.įor more information about connection issue, please click here.Ģ. It is recommended to send a refund request to Our support will deal with your refund within 24 hours. ![]() Normally the refund request are processed by our technical support team. Refund Request How can I cancel this order and ask for a refund? Please follow the steps here: 1) Click here to register an account if you haven’t created before.Ģ) Log in Customer Support Center and you will see the orders in My Order(s).ģ) Select the License Code you need and click reset icon. The customers can reset the license code themselves in Customer Center. How to release/reactive the license code so that I can use it on another computer? If you placed the order but failed to receive the license code after ONE hour, even after checking the Spam folder, please visit this link to retrieve it. Please check the details as shown in the screenshot. In the pop-up web page, please click “Cancel your subscription” as shown in this screenshot. Then click Cancel your subscription for "EaseUS Todo PCTrans Professional (1 - Month/Year Subscription) in the section of Subscription cancelation. How can I cancel my subscription, so that I will not get charged every month/yearįirst of all, you need to find the email sent by our order processor which contains the license code and the invoice. If the activation fails or the computer is not connected to Internet, click here to follow the instructions of the Offline Activation. It will pop up an activation box by clicking that icon. Please launch EaseUS Todo PCTrans and find the key icon on the right top corner. Where can I enter the license code to activate? To unlock them and enjoy the features in the full version, please activate with your license code.ĮaseUS Todo PCTrans 9.10 3. The installers you get from these download links are the Trial for each different version. Where do I find the Download links for the history versions?Īll the download links since ver 9.10 are listed below. Please check the details about the upgrade policy here. Also the customers with Subscription license code are eligible for getting the major upgrades for free within the validity period of their license. If it says Lifetime Upgrades, upgrade to the latest version is for free. You can check the product name in your invoice or the confirmation email. ![]() Am I eligible for the free upgrades to the latest version? It is especially useful when you replace old PC with a new powerful one, and you still want to keep working with familiar application settings and data.Īpart from that, it also can restore files and programs from an unbootable dead computer in the way of transferring your data from your old hard drive to the new computer.Ĭlick here to download the User Guide and learn more advanced features.įor other questions and topics, see below. EaseUS Todo PCTrans is designed to move data/applications/accounts from one computer to another.
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